All the features you need:
BODY SHOP BENEFITS
Anyone can use Auto Accident Kit Updater. Sign up and begin updating in minutes. Auto Accident Kit-Updater only requires minimal use per day.
Web based - No software, no hardware and no installation. Just click and go!
AUTOMATICALLY SEND PRE-DEFINED STATUS UPDATES
Auto Accident Kit-Updater has designed a series of status update messages suited to match the timeline of your project. Auto Accident Kit-Updater understands the jobs in date and the expected completion date. Based on length of repair or service, Auto Accident Kit Updater will send the appropriate status update to your customer.
REDUCE OUTBOUND CALLING
Dramatically reduce employee "phone" time so employees can stay on track.
REDUCE INBOUND CALLS
Enjoy the benefits of a relaxed and well informed customer. Auto Accident Kit-Updater ensures your customer you are on top of things!
AUTOMATIC PROMISE REPORT GENERATOR
No more "I forgot it was due today". Auto Accident Kit-Updater automatically reminds your employees 2x daily of the promises they need to keep.
REAL-TIME PROMISE STATUS VIEWER
Easy to view, create and edit all your promises. Automatically sorts views by next promise due now and in the future. Allowing you and your employees to know exactly how much time is remaining in order to meet the expected delivery date.
EVENT HISTORY LOG
An event history is automatically created and ready to view at anytime. In addition, just click and paste the Event History Log into any document.
KEEPS YOU CONNECTED TO YOUR CUSTOMER FOR 1 FULL YEAR
It's nice to keep your customers informed, and continuing to talk about your business with friends and family etc. keepsAuto Accident Kit-Updater you connected to your customer for up to 1 year after completion. From the time of delivery, customers will experience 4 additional “informative” updates; via 1, 3, 6 and 12 month intervals.
INTEGRATED HELP FEATURE
If needed, has "Auto Accident Kit-Updater built in" help features available throughout the software. Phone support is also available, should you need any further assistance.
INSTANT REPORTING FEATURE
Auto Accident Kit-Updater a features click, view and print report. View an "Open" promise report any time and from anywhere. Want a glimpse of how accurate your employees are predicting promise/target dates? Just click, view and print a "Completed" promise report.
EMPLOYEE PROMISE ACCURACY RATING
Employees are rated based on how accurately they hit their target dates. Auto Accident Kit-Updater automatically determines an accuracy rating and displays the overall trend (up or down) so you and your employees can monitor their prediction accuracy. This feature allows you to identify the specific cycle time prediction period that's impacting their score the most.
2-WAY CUSTOMER COMMUNICATIONS
Auto Accident Kit-Updater includes an innovative, 2-way communications channel between your employees and your customers. Save valuable time and money while improving overall customer service.
FOLLOW-UP ESTIMATE
Tracking Auto Accident Kit-Updater offers a unique feature designed to increase customer capture ratios. The first 24 hours are the most crucial for capturing customers. By automatically sending the prospective customer a message after they've received an estimate, this feature reminds the customer that you are there for them and increases customer awareness of your business. A friendly message may be all that's needed to convince the undecided customer who's comparing multiple estimates to choose your company.
Auto Accident Kit Delivers Results, Customers want attention, without interruption! Customers are enjoying positive, informative and passive updates. Auto Accident Kit-Updater communicates with your customers consistently. Dramatically reducing unnecessary incoming customer calls and cost consuming outgoing employee calls. Auto Accident Kit-Updater helps keep the promises made by your employees, on track and on time.
A simple glance at an email or text message, your customer knows your thinking about them and keeping them in the loop. All status updates are pre-defined and automatic! Best Body Shop Marketing in the industry. Combined with our Body Shop Smart Phone App will help you retain your existing customer.
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